About Tata Protect
Tata Motors products and services are built to enhance your vehicle’s performance while boosting profits. These services ensure your uninterrupted success by providing you with faster repairs, better uptime, and prompt resolutions of queries. These services are designed to address issues that may arise during transportation and deliveries. Discover the world of Tata Protect and choose the services that best suit your business.
Host of services
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TATA Zippy
With Tata Zippy, we aim to address 90% of our customer complaints within a maximum time frame of 48 hours. With this service, our goal is to provide timely service throughout your ownership experience.
Whether it is our newly launched models (or our top 3 models based on volume), we provide customer and product assistance in the country within the warranty period.
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Tata Shield
At Tata Motors, our utmost priority is to provide prompt and satisfactory assistance in case of vehicle breakdown.
With Tata Shield, we have implemented a process to ensure minimum downtime for your vehicle and your uninterrupted profits.
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TATA Genuine Parts
Whether it’s for our newly launched models or our top 3 models based on volume, we make TATA Genuine Parts readily available when you need them the most.
We ensure 100% availability of essential vehicle parts across the country to address your repair and maintenance needs promptly.
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TATA Alert
Get on-site breakdown assistance to get your broken-down vehicle back up and running.
Our workshops are equipped with reliable breakdown support infrastructure for quick repairs.
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Express Service
We provide smooth and efficient servicing within 4 hrs for pre-defined jobs and scheduled services.
To achieve this, our authorised workshops are equipped with express bays, specific tools, exclusive staff, and readily available parts.
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Value Added Services
With Annual Maintenance Contract (AMC) and customized service packages, we aim to enhance the longevity and performance of your vehicle. This service is designed to reduce downtime while ensuring the optimum efficiency of your vehicle.
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Customer Complaint Resolution
With dedicated time frame we offer timely service and satisfactory resolution to customer complaints.
All customer complaints received through email, phone, Facebook, or other channels are actively registered with our Customer Assistance Centre (CAC).
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Customer Helpline
With our 24/7 Customer Helpline, we provide quick assistance for effective resolution of your queries, whether it's a purchase inquiry or a complaint.
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Wide Network Coverage
With nationwide presence of service dealership centres, we offer easy access to quality and quick assistance during emergencies.
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Skilled Technicians
From routine maintenance to complex repairs, our team of certified and experienced technicians provide expert vehicle care.
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Transparent Communication
By providing accurate information, we maintain transparency with our customers regarding vehicle status, services, and associated costs.
With Tata Zippy, we aim to address 90% of our customer complaints within a maximum time frame of 48 hours. With this service, our goal is to provide timely service throughout your ownership experience.
Whether it is our newly launched models (or our top 3 models based on volume), we provide customer and product assistance in the country within the warranty period.
At Tata Motors, our utmost priority is to provide prompt and satisfactory assistance in case of vehicle breakdown.
With Tata Shield, we have implemented a process to ensure minimum downtime for your vehicle and your uninterrupted profits.
Whether it’s for our newly launched models or our top 3 models based on volume, we make TATA Genuine Parts readily available when you need them the most.
We ensure 100% availability of essential vehicle parts across the country to address your repair and maintenance needs promptly.
Get on-site breakdown assistance to get your broken-down vehicle back up and running.
Our workshops are equipped with reliable breakdown support infrastructure for quick repairs.
We provide smooth and efficient servicing within 4 hrs for pre-defined jobs and scheduled services.
To achieve this, our authorised workshops are equipped with express bays, specific tools, exclusive staff, and readily available parts.
With Annual Maintenance Contract (AMC) and customized service packages, we aim to enhance the longevity and performance of your vehicle. This service is designed to reduce downtime while ensuring the optimum efficiency of your vehicle.
With dedicated time frame we offer timely service and satisfactory resolution to customer complaints.
All customer complaints received through email, phone, Facebook, or other channels are actively registered with our Customer Assistance Centre (CAC).
With our 24/7 Customer Helpline, we provide quick assistance for effective resolution of your queries, whether it's a purchase inquiry or a complaint.
With nationwide presence of service dealership centres, we offer easy access to quality and quick assistance during emergencies.
From routine maintenance to complex repairs, our team of certified and experienced technicians provide expert vehicle care.
By providing accurate information, we maintain transparency with our customers regarding vehicle status, services, and associated costs.
